Do you know about our Erwin digital offer?
For the last several decades, companies have been driven by digital transformation, a transformation that has accelerated with the advent of the Internet. A transformation which motivates digital service companies to invest heavily in this field, which will not slow down in 2020. At the beginning of this year, Cat-Amania welcomed a new Solution Manager, Maxime GOURLOO. His assistance will offer invaluable help in developing our digital offer, making Cat-Amania more competitive in this field.
Formerly manager of the digital agency Babaweb, a Cat-Amania partner, Maxime introduced this offer’s new formula to the entire Cat-Amania network a few weeks after his arrival. His expertise covers a very wide range of customer needs for the implementation of CMS and E-Commerce platforms, tools such as ERP / CRM / DAM / PIM and more, as well as business applications, mobile applications, with a central focus: the resolution of customer, employee and user issues in the broadest sense in order to optimize the experience with the brand. Maxime’s expertise will be a valuable resource for a number of topics currently underway, and also for our future topics.
Because of our good understanding of the issues faced by our clients and the adapted digital solutions we have implemented with support for transformation, we won major digital projects in 2019 with customers such as BRGM, MAAF and Porsche France.
In a “user centric” approach, Porsche France called on Cat-Amania to improve the experience of its customers and employees through the renewal and creation of several applications. Through digitalization, companies such as Porsche France optimize several key strategic points. Creating an ERP connected to a driving course control interface based on several levels of experience at the Porsche Experience Center are examples that are easy to understand. That’s a lot of experience indeed.
Customer Satisfaction
Optimizing the customer journey as a result of the workshop animation.
Productivity of Business Collaborators
A digitalized solution to manage data entry and control.
A Continuously Decreasing Margin of Error
Automatic consolidation of all customer data.
Real-Time Reporting
Taking into account customer satisfaction and booking volume to adjust schedules.
Knowing your customers better
Consolidating customer data in one place.